Please be advised that we will be changing our report mailer service sending address. The sending address will be updated from [email protected] to [email protected] . The change will take place on Wednesday 08 March 2017
If you would like to make any changes to reports, the service is located at ClientNet > Reports > Scheduled Reports (for both web and email services).
We recommend you whitelist the new sending address [email protected] in order to ensure delivery. Whitelisting is specifically allowing emails from a certain source, such as our reporting service, to be allowed into your email inbox.
Adding such trusted email addresses to your whitelist so that they can pass easily through your spam filter or junk folder varies across the different email clients and internet security platforms. The following is a list of steps for common programs and email.