A custom data identifier created with a regular expression pattern that uses the "\b" operator will cause FileReader to not properly detect incidents.
Example Regex Pattern that utilizes the "\b" operator:
\b([0-9]{3.EN_US})([ ]?)([0-9]{3.EN_US})([ ]?)([0-9]{2,3})\b
The following errors are observed in the FileReader logs on detection servers if the "\b" operator is used in a data identifier policy:
FileReader0.log
Dec 27, 2016 7:28:33 AM com.vontu.detection.DetectionChain processMessage
WARNING: Error processing message [A88F91EC-A7EF-4107-857D-38572A4F9B4D]
java.lang.IllegalArgumentException: <\b> not a valid letter for index.
at com.vontu.detection.dataidentifier.PatternUtil.convertLetterToArrayIndex(PatternUtil.java:63)
at com.vontu.detection.dataidentifier.PatternUtil.convertLetterToArrayIndex(PatternUtil.java:68)
at com.vontu.detection.dataidentifier.patternfsm.FsmUtil.findBestNodeMatch(FsmUtil.java:53)
at com.vontu.detection.dataidentifier.patternfsm.PatternFsm.addLinksToAllNodes(PatternFsm.java:112)
at com.vontu.detection.dataidentifier.patternfsm.PatternFsm.addPattern(PatternFsm.java:87)
at com.vontu.detection.dataidentifier.patternfsm.PatternFsm.addPatternType(PatternFsm.java:61)
at com.vontu.detection.dataidentifier.pattern.FSMPatternCompiler.compile(FSMPatternCompiler.java:47)
at com.vontu.detection.dataidentifier.api.DataIdentifierBuilder.getPattern(DataIdentifierBuilder.java:80)
at com.vontu.detection.dataidentifier.api.DataIdentifierBuilder.build(DataIdentifierBuilder.java:49)
at com.vontu.detection.policy.engines.dataidentifier.DataIdentifierService.lookup(DataIdentifierService.java:37)
at com.vontu.detection.policy.engines.dataidentifier.DataIdentifierCompiledCondition.execute(DataIdentifierCompiledCondition.java:121)
at com.vontu.detection.policy.engines.dataidentifier.DataIdentifierCompiledCondition.evaluate(DataIdentifierCompiledCondition.java:97)
at com.vontu.detection.policy.engines.dataidentifier.DataIdentifierCompiledCondition.evaluate(DataIdentifierCompiledCondition.java:74)
at com.vontu.detection.execution.HephaestusExecutor.execute(HephaestusExecutor.java:254)
at com.vontu.detection.execution.HephaestusExecutor.execute(HephaestusExecutor.java:221)
at com.vontu.detection.execution.HephaestusExecutor.execute(HephaestusExecutor.java:116)
at com.vontu.detection.execution.HephaestusExecutor.execute(HephaestusExecutor.java:82)
at com.vontu.detection.DetectionChain.processMessage(DetectionChain.java:102)
at com.vontu.messaging.chain.MessageChain.processMessage(MessageChain.java:170)
at com.vontu.messaging.chain.MessageChain.run(MessageChain.java:96)
at java.lang.Thread.run(Thread.java:745)
This issue was observed in DLP version 14.0.1 and on Network Prevent for Email servers.
The issue is also observed in DLP 15.x Endpoint Agents
The Enforce console will allow users to enter the "\b" operator and save the data identifier successfully. The "\b" operator is not a valid regex parameter for the Java implementation of Regex that Symantec DLP utilizes.
Remove the "\b" regex operator from any custom data identifier patterns and save changes.
Symantec is aware of this issue and will be updating functionality in a future version to prevent the "\b" from being utilized as a valid input parameter.