Error: normaliz.dll not found
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Error: normaliz.dll not found


Article ID: 164334


Updated On:


Symantec Products


Installation of Symantec Endpoint Protection Small Business Edition cloud (SEP SBE) fails with a message stating that normaliz.dll is not found when installing on Windows XP.

normaliz.dll is not found


The file is missing or SEP SBE requires a newer version of the normaliz.dll file.


Add the latest available update to Internet Explorer 8 for Windows XP, the install contains a version of the file that is compatible with SEP SBE cloud.

Note: If you are not using Internet Explorer 8 (IE8) you will need to update to IE8 using Windows Update, when updating this way the patch should already be applied.