Advanced Threat Protection does not search all Endpoints when performing an Endpoint search

Products

• Symantec Products

Issue/Introduction

When performing an Endpoint search in ATP 2.2 and earlier, the search function was not searching all Endpoints.

Cause

The underlying database technology was not searching all Endpoints when a SEPM Group was specified. This has been patched in ATP version 2.3.

Resolution

ATP 2.3 and later will search all Endpoints in the specified group as expected. If you are running ATP 2.2 or older and experiencing issues with the Endpoint search, please upgrade to ATP 2.3. or later.