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"Cloud Error" when enabling Symantec Email Security.cloud correlation on Advanced Threat Protection version 2.2 and earlier

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Article ID: 164199

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Updated On:

Products

Symantec Products

Issue/Introduction

"Cloud Error" when enabling Symantec Email Security.cloud Correlation 

Resolution

This issue has been midigated in ATP version 2.3 and later by changing the method that ATP gathers the Email Security.cloud events from. Please upgrade as soon as possible.