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Which version of java does DLP use in specific ?

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Article ID: 164177

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

Sometimes the customer may be confused with the version of java  DLP uses in specific when he sees it from the control panel point of view 

Environment

DLP versions :- 11.x , 12.x , 14.x

Resolution

We need to explain to them as follows :-

Part 1 :- The Java Software package shown below  in control panel is related to the operating system in specific and has no relation with DLP.

Part 2:- We use our own customized  java which is in C:\SymantecDLP\jre\bin directory.

 

Part 3:- Proof Check :-

Another way to prove that our customized Java Environment is running is via Process Explorer  by hovering your mouse over our service.  I have highlighted our environment which is running as a PROOF which can be shown to the customer 

 

 

 

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