Sometimes the customer may be confused with the version of java DLP uses in specific when he sees it from the control panel point of view
DLP versions :- 11.x , 12.x , 14.x
We need to explain to them as follows :-
Part 1 :- The Java Software package shown below in control panel is related to the operating system in specific and has no relation with DLP.
Part 2:- We use our own customized java which is in C:\SymantecDLP\jre\bin directory.
Part 3:- Proof Check :-
Another way to prove that our customized Java Environment is running is via Process Explorer by hovering your mouse over our service. I have highlighted our environment which is running as a PROOF which can be shown to the customer