Symantec Management Platform 7.6, with Software Delivery Solution
If the Software Portal is not opened via one of the three approved methods, it is possible that the computer identifier is not included in the request. This would cause the Symantec Management server to fail to identify which computer to push the software to.
Make sure to only access the Software Portal via one of the three approved methods: a Desktop link, a Start menu link, or the right-click menu on the Symantec Management Agent system tray icon. Also, if the desktop link or Start menu link is copied from another computer, this could also cause the software to deploy to the wrong system.
How to apply the links: