Custom Data class not visible in Data class picker view in Import/Export rule

Products

• IT Management Suite

Issue/Introduction

If a custom data class created that is to be used as a target for an Import/Export rule with Data Connector, it (or its parent folder) does not appear in the data class picker list. Other data classes are visible. 

No error message is received, the data class is simply not listed in the data class picker.

Environment

ITMS 7.x, 8.x

Cause

There is no resource type association between the Computer resource and the customer data class

Resolution

 

 

A resource association type must be created between the Computer resource and the customer data class in the NS console. 

Follow the steps in the screen shots below. The example shows the custom data class Processor Extension being added:

 

 

Now switch to the Import/Export rule you wish to use to import the data into the custom data class, and you will see that the custom data class is now available for selection.