search cancel

VIP Access Desktop Credential ID change when upgrading from Windows 7 to Windows 10

book

Article ID: 164058

calendar_today

Updated On:

Products

VIP Access for Desktop

Issue/Introduction

When upgrading to windows 10 from Windows 7, the VIP Access Desktop Credential ID changes.

Cause

Upgrade from Windows 7 to Windows 10

Resolution

This is by design due to the extensive changes between the both operating systems.