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How to restrict access to the VIP Self Service Portal.

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Article ID: 164014

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Updated On:

Products

VIP Enterprise Gateway

Issue/Introduction

The requirement is to keep some users from accessing the self-service portal (SSP).  Administrators or help-desk users manage the tokens for the users instead of the users managing their own tokens.  An example would be third party contractors requiring two-factor authentication but should not be able to manage their own tokens.

Resolution

Group-level restrictions to the VIP SSP from VIP Manager is currently not a supported feature. However, user groups can be created in VIP Manager where adding certain credential types can be controlled in the group policy. Users can then be added to that group and would need to contact their helpdesk to obtain a temp security token. The user would still be able to login to the SSP, but would be unable to add a credential. 

Restricting access to the SSP can be done using a 3rd-party IDP (such as a SSO solution) for access. This gives administrators the ability to use their own Identity provider to secure access to VIP Manager, My VIP, and the Self-Service Portal in lieu of using the VIP EG IdPs.. (See: VIP Integration 3rd Party)