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Error "0x0000007E" When imaging a windows 7 sp1 machine with Non-Volatile Memory Express (NVMe) Drives.

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Article ID: 164012

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Updated On:

Products

Deployment Solution Ghost Solution Suite

Issue/Introduction

This issue was seen when attempting to image a workstation with Windows 7 SP1 or 2008 R2 on Non-Volatile Memory Express (NVMe) Drives.

Windows stop error "0x0000007E" after imaging a workstation.

Environment

GSS 3.1  MP4

Windows 7 SP1

Windows 2008 R2 for servers

Non-Volatile Memory Express (NVMe) Drives.

 

 

Cause

The cause of this issues is due to windows 7 and 2008 r2 not having a native driver support in NVM Express for Windows 7 and Windows Server 2008 R2 

Resolution

The solution to this issue was adding the Microsoft hotfixes, to the source machine and recapturing the image with the KBs installed. 

https://support.microsoft.com/en-us/kb/2990941 and https://support.microsoft.com/en-us/kb/3087873

These resources may also be of assistance with DELL or HP workstations.

http://www.dell.com/support/article/us/en/19/SLN300994/EN

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05040446