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The data collection job fails Control Compliance Suite

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Article ID: 163965

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Updated On:

Products

Control Compliance Suite Windows

Issue/Introduction

The data collection job fails because of the error-"Login failure: the user has not been granted requested log on type at this computer." on the Control Compliance Suite (CCS).

"Login failure: the user has not been granted requested log on type at this computer."

Environment

Windows

Cause

Necessary user rights not provided at the target Asset.

Resolution

CCS requires local administrator privileges on target computers for successful data collection and this is the minimum requirement. Please refer attached PDF which states the CCS Data Collection Privileges.

If you have given local admin privileges and still data collection job is failing with this error then we need to provide following rights exclusively to the querying user on the target machine.

  1. Act as a part of the operating system
  2. Log On As a Service
  3. Log on as a batch job
  4. Create a token object
  5. Impersonate a client after authentication
  6. Replace a process level token
  7. Allow log on locally

Remove the querying user from the following User Rights Assignment

  • Deny log on as a batch job
  • Deny log on as a service

Attachments

CCS Data Collection Privileges.pdf get_app