search cancel

NS Console shows "You are using an unsupported browser" when using IE 10 or 11

book

Article ID: 163964

calendar_today

Updated On:

Products

IT Management Suite

Issue/Introduction

NS Console shows "You are using an unsupported browser" when using IE 11 in Windows 7 or Windows 10.

You are using an unsupported browser.  Some features will not work unless you use Internet Explorer 10 or 11.

Environment

NS 7.x / 8.0

Cause

Compatibility View settings are enabled in IE for the NS Console.

Resolution

In Internet Explorer, go to Settings > "Compatibility View Settings" and remove the NS from list of "Websites that have been added to Compatibility View".