Windows Boot Manager error 0xc000000e on Windows 7 64bit UEFI systems when trying to boot to automation folders
While booting to automation folders on a Windows 7 64bit EFI client the following error will be seen if a version of Windows PE 3.1 or later is used.
Windows failed to start. A recent hardware or software change might be the cause...........................................
Info: An unexpected error has occurred.
UEFI Windows 7 64bit systems with automation folders installed using a version of Windows PE later than 3.1
When installing an automations folder on an EFI loaded system there is a need for the Windows PE boot files to update the Windows client EFI boot files. Windows 7 is not compatible with versions of these files that are provided by Windows PE 4,5 and 10.
There are a few options that can still allow a UEFI loaded Windows 7 64bit system to be managed by Ghost Solution Suite.
Symantec has acknowledged that the abovementioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please refer to the following Web site:
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.