Connection issues with Citrix Netscaler VPN client with Endpoint Protection installed.
Article ID: 163915
Updated On:
Products
Endpoint Protection
Issue/Introduction
When you upgrade or install Citrix Netscaler VPN client with Symantec Endpoint Protection (SEP) installed some internal sites are blocked once connected to the VPN.
Cause
An old Application Control rule called "Protect SEP client files and registry keys" is blocking changes in the registry. This rule was removed in SEP 12.1 RU1 and should no longer be used.
Resolution
Remove the Application Control rule "Protect SEP client files and registry keys".
Feedback
Yes
No
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