Change Request Object fields are not available in the Change Request Management Portlet

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Article ID: 16390

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

The Change Request Management portlet is available to view a list of change requests for projects and programs. A multitude of fields are available to be displayed in the portlet, such as owner, status, category, and more. 

However, we find that several fields from the Change Request object itself aren't available to be included in the portlet. Some of the fields missing are 

  • Change in Cost
  • Change in Resources
  • Change in Schedule
  • Currency Code

and more. 



Why aren't each of the fields from the Change Request object available part of the Change Request Management portlet? 

Environment

CA PPM 14.x and PPM 15.x versions

Resolution

The Change Request Management portlet is not based directly off the Change Request object itself, but rather has it's data provided by the Change Request Management query.

The above query provides several out-of-the-box fields for use in the Change Request Management portlet, but not all of them. Only the fields included within the query are available for use with the portlet.

Additional Information

A Grid-type portlet that uses the Change Request object as it's data provider can be created in the PPM Studio section. This portlet would have each of the fields from the Change Request object available for displaying and can function similarly to the Change Request Management portlet.