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Bad ELF interpreter error when attempting to install VIP Enterprise Gateway 9.8 on Red Hat Enterprise Linux server

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Article ID: 163862

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Updated On:

Products

VIP Enterprise Gateway

Issue/Introduction

When attempting to install Symantec VIP Enterprise Gateway version 9.8 on a 64-bit Red Hat linux server, you encounter the following error.

Unpacking JRE ...

Preparing JRE ...

./setup.sh: bin/unpack200: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Error unpacking jar files. The architecture or bitness (32/64)

of the bundled JVM might not match your machine.

Environment

RHEL 6 x64

RHEL 7 x64

Cause

The 32-bit libraries required by VIP Enterprise Gateway may not be installed by default on a 64-bit RHEL system.

Resolution

Install the following supported GNU C (glibc) 32 bit libraries:
RHEL 7.x - glibc 2.17 or higher
RHEL 6.x - glibc 2.16 or higher

This can be done by running the following command:
yum install glibc.i686 libgcc_s.so.1