Summary Graph shows inaccurate information for agent status
Article ID: 163810
Embedded Security Critical System Protection
The mathmatical equation used to calculate the number of Online Agents does not take into account that some agents may be in both Error, Pending, or Offline.
This is a known issue and is targeted to be fixed in SES:CSP (Symantec Embedded Security: Critical System Protection) 6.5 MP2.