Summary Graph shows inaccurate information for agent status
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Article ID: 163810
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Updated On:
Products
Embedded Security Critical System Protection
Cause
The mathmatical equation used to calculate the number of Online Agents does not take into account that some agents may be in both Error, Pending, or Offline.
Resolution
This is a known issue and is targeted to be fixed in SES:CSP (Symantec Embedded Security: Critical System Protection) 6.5 MP2.