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GhostCast Server is crashing when the application is launched or shorty after.


Article ID: 163785


Updated On:


Ghost Solution Suite


Starting with Ghost Solution Suite 3.1 MP3, the GhostCast Server can be observed crashing on launch or after browseing to an image to be restored. 

Symantec GhostCast Server for Windows has stopped working.

Problem signature:
  Problem Event Name:                        APPCRASH
  Application Name:                             GhostSrv.exe
  Application Version:                 
  Application Timestamp:                     5791d9d2
  Fault Module Name:                          GhostSrv.exe
  Fault Module Version:              
  Fault Module Timestamp:                  5791d9d2
  Exception Code:                                  c0000005
  Exception Offset:                                00016c68
  OS Version:                                          6.1.7601.
  Locale ID:                                             1033
  Additional Information 1:                  0a9e
  Additional Information 2:                  
  Additional Information 3:                  0a9e
  Additional Information 4:                  


Symantec is currently working to identify and resolve the cause of this issue.


This issue is resolved in Ghost Solution Suite and Ghost Standard tools 3.1 MP6 and 3.2 RU3.   For more information on MP6 see the release notes at

For customers who are using Ghost Solution Suite 3.2 please upgrade to the 3.2 RU4 to resolve this issue.  For mor information on GSS 3.2 RU4 see the release notes at