search cancel

Searching spam quarantine using the From: field is very slow in Symantec Messaging Gateway 10.6.2.

book

Article ID: 163768

calendar_today

Updated On:

Products

Messaging Gateway

Issue/Introduction

In Symantec Messaging Gateway appliance version 10.6.2, when searching the spam quarantine using the From: field as a filter, the CPU usage increases dramatically and the search is very slow to resolve.

Resolution

This issue has been addressed with the Symantec Messaging Gateway 10.6.2-7 release. Please see the Messaging Gateway version Release Notes and Administration Guide for detailed instructions on how to update the SMG software.