Windows system with Symantec Endpoint Protection Manager (SEPM) and Symantec Endpoint Protection (SEP) Client with Advanced Download Protection installed encounters paged pool memory exhaustion. The servers may become slow or unresponsive prior to reboot. The server may crash with BugCheck 7E. A reboot is required to restore normal operation.
The mechanism to limit the number of entries stored by AutoProtect for Download Insight is not working correctly. Over time this can lead to excessive Paged Pool Memory utilization and eventual exhaustion.
This issue is fixed in Symantec Endpoint Protection 14.0. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.
Fix Notes for SEP 14.0: https://support.symantec.com/en_US/article.INFO4000.html