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Many .tmp files are being rapidly created at C:\WINDOWS\Temp\AeXAM

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Article ID: 163712

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Updated On:

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Endpoint Encryption

Issue/Introduction

Many .tmp files are being rapidly created at C:\WINDOWS\Temp\AeXAM. The files are rapidly filling up the drive.

Cause

This is caused by Antivirus locking these temp .tmp files while Application Metering is trying to use them. App Metering will create a new file when it is uanble to use the existing. When antivirus unlocks the file App Metering no longer has an active thread on it, so it is not deleted.

Resolution

Add the folder: C:\WINDOWS\Temp\AeXAM to the antivirus folder exception list so it is not actively scanned.