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The software update from ATP 2.0.3 to ATP 2.2 database migration may break event/incident connections

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Article ID: 163706

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Updated On:

Products

Symantec Products

Issue/Introduction

After the software update from ATP 2.0.3 to ATP 2.2, new events corresponding to a pre-existing incident will not be correctly associated in the database.

Resolution

This is a result of the database changes made in ATP version 2.2. New incidents created after the update will correctly associate all events going forward.