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Reputation lookup alerts continue to trigger and send emails containing old events

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Article ID: 163687

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Reputation lookup alerts will trigger and send daily emails containing old passed events that were previously acknowledged.

Cause

The timestamp filter on the query for the Reputation Lookup notification is not working as expected.

Resolution

This problem is fixed in Symantec Endpoint Protection 14. For information on how to obtain the latest build of Symantec Endpoint Protection, read
Download the latest version of Symantec Endpoint Protection