On a newly installed Symantec Endpoint Protection Manager (SEPM), after logging into the console when clicking on any reporting aspects of the console it will timeout and display the error: "This page can't be displayed".
PHP Fatal error: Maximum execution time of 2700 seconds exceeded in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Php\Include\Resources\session.php
In some customer environments, where firewall/proxy devices exist that filter or block outbound traffic the function cURL will be waiting for the HTTP response which can cause the Php-CGI to hang and results in the HomePage not loading successfully. Other pages are not loaded as well because the Php-CGI is hung and cannot service those requests.
This issue is fixed in Symantec Endpoint Protection 14 MP1. For information on how to obtain the latest build of Symantec Endpoint Protection, read Download the latest version of Symantec Endpoint Protection.
To work around this issue configure the HTTP Proxy settings for every manager experiencing this issue using the following steps: