Advance Threat Protection (ATP) log var_log_messages shows a different value for the version installed.

Products

• Symantec Products

Issue/Introduction

Why does it display 2.0.2 instead of 2.0.3?  Look at the snippet of the log listed below.

Jul  7 19:38:19 localhost satpn_conviction_distributor: INFO - BGATP
CEF:0|Symantec|ATPU|2.0.2|0|Insight|5|incidentID=0 start=1467920112604
end=1467920112604 cnt=1 deviceID= 
deviceName=BGATP severity=5 act=MONITOR configVersion=0
internalIP= internalHost=WIN7-HR-10 internalPort=51309
request=http:///pileofiles/calc.exe
referrerUrl=http:///pileofiles/ externalIP=
externalPort=80
fileHash=aa1b08c9c6c0d20e6d289ecf1472ffd775aada4705aae5b3ee84346acac9633d
fileType=application/x-dosexec fileName=calc.exe signer= fsize=868352
prevalence=Fewer than five users firstSeenDate=Years ago

Resolution

Symantec is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.