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Content filtering does not reliably identify words containing named (or numeric) character entity "ó"

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Article ID: 163606

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Updated On:

Products

Messaging Gateway

Issue/Introduction

Content filtering rules which rely on dictionaries of words may not reliably identify words which contain the Polish &oacute character "ó". The word match does not universally fail but may fail depending on the internal construction of the email message.

Resolution

This is a known issue with Messaging Gateway (SMG) and will be addressed with a future release.