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Authorization error 401 while trying to import SUSE channels information

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Article ID: 163562

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

While trying to import SUSE channels information, Unauthorized, 401 error is thrown in the logs. REST request failed. Response: StatusCode: 401, ReasonPhrase: 'Unauthorized', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
  Transfer-Encoding: chunked
  Connection: keep-alive
  X-Frame-Options: SAMEORIGIN
  X-XSS-Protection: 1; mode=block
  X-Content-Type-Options: nosniff
  X-Request-Id: f1081679-6569-4da4-a31c-b984fb977861
  X-Runtime: 0.018077
  Strict-Transport-Security: max-age=31536000
  Strict-Transport-Security: max-age=300
  Vary: Accept-encoding
  Cache-Control: no-cache
  Date: Wed, 17 Aug 2016 17:09:19 GMT
  Set-Cookie: lb_scc=HPPJEBIJ; Expires=Sat, 15-Aug-2026 17:09:19 GMT; Path=/
  Set-Cookie: lb_scc=HPPJEBIJ; Expires=Sat, 15-Aug-2026 17:09:19 GMT; Path=/
  Server: nginx
  Content-Type: application/json; charset=utf-8
}

Cause

Exact cause is unknown.

Resolution

Try to add https://scc.suse.com/* in the Altiris server trusted sites and re-enter the organizational credentials.