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Cannot install Control Compliance Suite (CCS) Agent 11.1 on Windows 2008 core


Article ID: 163536


Updated On:


Control Compliance Suite Windows


When installing CCS agent 11.1 on a Windows 2008 Core, the installation hangs when starting the services.


Windows 2008 Core

CCS Agent 11.1


Windows 2008 Core is missing some DLLs compared to Windows 2008 with GUI. See list of DLLs installed by default :

We require to have oledlg.dll present on the machine for the agent to work. File location:

  • C:\Windows\System32
  • C:\Windows\SysWOW64

You need to copy the 2 version of the dll (32 and 64bits) from a Windows 2008 (with GUI) to a Windows 2008 (Core) in the same folder.

Once the 2 DLLs are copied, the installation and service start will succeed.