Database Error: ConnectionWrite (send()). General network error. Check your network documentation.
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Database Error: ConnectionWrite (send()). General network error. Check your network documentation.

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Article ID: 163528

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

The Altiris eXpress Server service fails and an error is written to the Windows Event Application Log:

Database Error: ConnectionWrite (send()). General network error. Check your network documentation.

Environment

Ghost Solution Suite 3.x

Cause

Unknown at this time.

Resolution

Change the ODBC Data Sources (32-bit) Altiris eXpress Database System DSN connection protocol to Named Pipes instead of TCP/IP as shown here:

Please see the following examples:

  • Use Named Pipes - server=np:INSTANCE
  • Use TCP/IP (default) - server=tcp:INSTANCE
  • np:SERVER or np:SERVER\INSTANCE or np:.\INSTANCE