Database Error: ConnectionWrite (send()). General network error. Check your network documentation.

Products

• Ghost Solution Suite

Issue/Introduction

The Altiris eXpress Server service fails and an error is written to the Windows Event Application Log:

Database Error: ConnectionWrite (send()). General network error. Check your network documentation.

Environment

Ghost Solution Suite 3.x

Cause

Unknown at this time.

Resolution

Change the ODBC Data Sources (32-bit) Altiris eXpress Database System DSN connection protocol to Named Pipes instead of TCP/IP as shown here:

Please see the following examples:

• Use Named Pipes - server=np:INSTANCE
• Use TCP/IP (default) - server=tcp:INSTANCE
• np:SERVER or np:SERVER\INSTANCE or np:.\INSTANCE