How to resolve error 'No Cookie Support' invoking the NetMaster WebCenter login page?

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Article ID: 16351

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Updated On:

Products

CA CMDB for z/OS CA NetSpy Network Performance CA NetMaster Network Automation CA SOLVE CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

A user might be unable to login to NetMaster WebCenter because of error 'No Cookie Support' occurring

persistently trying to invoke the WebCenter login page.



How to resolve error 'No Cookie Support' invoking the NetMaster WebCenter login page?

Environment

Release: SLOPFC00200-12.2-NetMaster-File Transfer Management
Component:

Resolution

In r12.2 the default setting for the web interface is secured. But if your port is not secured then you will

get the No Cookie Support error--which is misleading. To resolve it you should follow these steps:

 

a) U on $NM WEBCENTER Web Interface Controls (on /PARMS)


b) Change the value of Enable Secure URL Prefix to NO

 

c) PF06 to ACTION

 

 

d) PF03 to SAVE

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e) Also: Use http instead of https for the WebCenter URL.