Migrating from Symantec Endpoint Protection 12.1.x to Symantec Endpoint Protection.cloud
The Endpoint Protection Small Business Edition 12.1.x product has reached End-of-life and is set to be replaced by the Hosted (or .Cloud) version of the product.
This does NOT mean the customer needs to immediately upgrade their product. Customers will be able to renew their on-premises license and continue to use their SBE SEPM’s until 2018.
Customers will have the option of keeping the on-premises edition or they can migrate to Symantec Endpoint Protection. Cloud.
However, Windows 10 operating system is not supported with SBE 12.1 RU5, in that case customer will have to upgrade to SEP.cloud.
Please be aware of the official announcement in case you haven't received yet.
Following versions can migrate to SEP.cloud seamlessly.
The list of supported SEP SBE 12.1.x versions are:
To start upgrade browse to http://www.symantec.com/page.jsp?id=sbe-migration&id=endpoint-protection-smb and select the "Upgrade Now" button.
After successful login, click on Migration tab
The CMESTool is used to import existing licenses, group structure and policies to Hosted Endpoint Portal. To start the process accepts the terms and conditions of the export tool and then click the “Download Tool” button.
Ensure that the system policy(s) defined in the Endpoint Protection Manager (SEPM) do not enforce password-protected removal
Download, save and extract CMEStool.zip to the tools directory on the server hosting the SEPM
Make sure you will extract to following location only:
<Installed Drive>\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools
Launch CMESTools.bat and use the browse button to identify a directory to save the output file.
In the Migration tab in the Hosted Endpoint Portal - use the “Import” button to upload the file.
Click on Proceed, After that last step would be.
Run the SEPMigrator.exe on the server hosting the SEPM.
The following steps will automatically restart systems; please do this outside of office-hours and ensure that all work is saved.
Download the SEPAgentMigrator.exe.
Right-click SEPAgentMigrator.exe and select "Run as administrator".
To display a warning of the upcoming system restart to end-users check the box for "Reboot warning". If servers need to be migrated separately select "Skip servers". Hit the “begin” button to start creating the package.
After finished click the “Publish” button.
The agent migrator automatically removes any supported SEP SBE 12.1.x product. For the tool to remove the existing agent, the agent must be upgraded
to one of the following supported versions:
On the download page for the SEPAgentMigrator select View Migration Status to monitor clients as they convert to .cloud agents.
This is how clients GUI will look like after successful migration.
Article: Symantec Endpoint Protection Small Business Edition (cloud-managed) Migration Guide