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registerproduct.bat generating UMC_3003,"errorMsg":"Settings subscription process failed."

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Article ID: 163407

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Updated On:

Products

Data Center Security Server Data Center Security Server Advanced

Issue/Introduction

 

While running the registerProduct.bat, you get an error "UMC_3003"

Log filename = registerProduct.log

 

Registering point product with UMC...
ERROR: Invocation of umcRegistrationClientAPI.registerProduct failed on error:  {"errorResponse":{"errorCode":"UMC_3003","errorMsg":"Settings subscription process failed.","errorRemedy":"Correct the settings type in credconfig.json file and try again."}}, cause: null
ERROR: UMCRegistration.registerProduct() failed due to error:  {"errorResponse":{"errorCode":"UMC_3003","errorMsg":"Settings subscription process failed.","errorRemedy":"Correct the settings type in credconfig.json file and try again."}}

Please verify that the following HTTP/1.1 Connector has been properly added to your tomcat/conf/server.xml file:
        <Connector port="4443"
            sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2"
            ciphers="TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA"
            maxThreads="10" minSpareThreads="5"
            enableLookups="false" disableUploadTimeout="true" maxKeepAliveRequests="1"
            acceptCount="10" scheme="https" secure="true"
            SSLEnabled="true"
            keyAlias="sss"
            keystoreType="PKCS12"
            keystorePass="{not-the-real-password}"
            keystoreFile="C:\Program Files (x86)\Symantec\Data Center Security Server\Server\server-console-cert.ssl"
            clientAuth="false" sslProtocol="TLS"/>

ERROR: Investigate error: UMCRegistration.registerProduct() failed due to error:  {"errorResponse":{"errorCode":"UMC_3003","errorMsg":"Settings subscription process failed.","errorRemedy":"Correct the settings type in credconfig.json file and try again."}}

Resolution

You need to update your Unified Management Console (UMC) to version 6.6 MP1 (minimum build = 6.6.1.85) in order to register a Data Center Security Manager (DCS:SA) 6.6 MP1.