The Outlook Web Access URL in a Discover incident report fails to direct to the correct item on Exchange 2013 user mailboxes
searchcancel
The Outlook Web Access URL in a Discover incident report fails to direct to the correct item on Exchange 2013 user mailboxes
book
Article ID: 163367
calendar_today
Updated On: 06-01-2023
Products
Data Loss Prevention EnforceData Loss Prevention Network Discover
Issue/Introduction
The Outlook Web Access URLs in Discover incident reports for Exchange 2013 targets fail to resolve to the specific item that violated a policy. Rather, the URL directs to the user's mailbox.
Cause
This issue occurs with certain versions of Microsoft Exchange which did not respond correctly to queries.
Resolution
Update Exchange 2013 to cumulative update 8 or greater.