Clients connected to remote site servers do not send up status to SMP. Http Error 413 in remote site server logs
Article ID: 163311
Updated On:
Products
Task Server
Issue/Introduction
Tasks are staying in "queued" state for clients connected to remote site servers. Local SMP works fine.
(413) Request Entity Too Large when connecting to the service.
Environment
ITMS 8.x
Cause
This was caused by an SSL misconfiguration on the SMP server.
Resolution
Review SSL settings on your SMP server.
Change SSL on the SMP server to ignore the client certificate but require SSL.
Feedback
Yes
No
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