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Smart Connect 2.0 Authentication Issues when On-Lan (Windows 10)

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Article ID: 163305

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Updated On:

Products

Web Security.cloud

Issue/Introduction

Smart Connect 2.0 experiencing issues authenticating on Microsoft Edge/IE 11 when using CSP on-lan in upstream mode on Windows 10.

https://etrack.symc.symantec.com/Etrack/product/global/etrack/attachments/284/3954284/SC_2.0_pic1.png

Cause

Localhost restrictions on Microsoft Edge

 

https://blogs.msdn.microsoft.com/msgulfcommunity/2015/07/01/how-to-debug-localhost-on-microsoft-edge/

Resolution

In order to prevent authentication issues on Windows 10 while using smart connect 2.0 in upstream mode to a locally hosted client site proxy server,  please use "127.0.0.1" instead of "localhost" as the loopback address.  We have observed that when using "localhost'  Microsoft Edge runs into authentication issues.