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On restoring a split image from a DVD drive, the next image span is not identified by the Ghost imaging tool.

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Article ID: 163236

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

On restoring a split image from a DVD drive, the next image span is not identified by the Ghost imaging tool.

1. Following message appears when restore of 1st DVD is finished.
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Span Volume [4] Done (1660)
Symantec Ghost needs to open the next part of the image. Please either insert the next disk and choose OK, or choose Browse to select the next part of the image. 
[OK] [Cancel] [Browse]
---

2. Insert 2nd DVD and click [OK].
Then following Error message appears.
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Error
Cannot open image file F:\split003.ghs [Win32 error:(0x00000002)
Message description : The system cannot find the file specified.
](10010)
[OK]

Cause

This is a know issue.

Resolution

Development is aware of this issue and has fixed it with the release of GSS 3.1 MP1.  Please download MP1 to resolve your issue.