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Control Compliance Suite 11 Oracle Database Asset Evaluation Fails: An error occurred in Evaluation activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory.

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Article ID: 163209

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Updated On:

Products

Control Compliance Suite Databases Oracle

Issue/Introduction

When evaluating one or more Oracle Database Assets or as part of an Collection - Evaluation - Reporting job, an error shows: An error occurred in Evaluation activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition.

 

Logfile: AppServer.Service.{date&time}.csv

2016-05-03 11:51:15.689,2016-05-03 04:51:15.689,{HOSTNAME.EN_US},Error,AppServer.WorkFlowSvc,AppserverService,2260,,55,FinishAssetList,,0,0,"Runtime_WorkflowTerminated called for job instance 9a06f46b-8776-4330-a22f-a247a55c6bdf : Symantec.Interfaces.AppServer.JobManagement.EvaluationException: An error occurred in Evaluation activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition ---> System.ApplicationException: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition ---> System.ApplicationException: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition
   at Symantec.CSM.AppServer.WorkflowSvc.AssetEntityXmlWriter.FinishAssetList()
   at Symantec.CSM.AppServer.WorkflowSvc.AdamPersistService.GetAssetEntityXml(List`1 assetResolutions, List`1 sourceTypes, ROUTING_TYPE routingType, TextWriter output, String authorizationTaskToVerify, TargetFilterInfo targetFilterInfo, List`1 assetOrganizationAttributes, ResolvedAssetsHandler resolvedAssetsHandler)
   --- End of inner exception stack trace ---
   at Symantec.CSM.AppServer.WorkflowSvc.AdamPersistService.GetAssetEntityXml(List`1 assetResolutions, List`1 sourceTypes, ROUTING_TYPE routingType, TextWriter output, String authorizationTaskToVerify, TargetFilterInfo targetFilterInfo, List`1 assetOrganizationAttributes, ResolvedAssetsHandler resolvedAssetsHandler)
   at Symantec.CSM.Standards.AppsJobs.EvalJobActivity.GetBladeRunnerJob(ActivityExecutionContext ctx)
   --- End of inner exception stack trace ---
   at System.Workflow.ComponentModel.ThrowActivity.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()"
 

Cause

This error shows when the "database version" field is not populated for the asset(s) in question.

 

Resolution

Populate the "Database Version" field of the "Oracle Configured Databases" Asset-type Properties tab of the asset(s) with a value like: 11.2.0.3.0 or 12.1.0.1.0.

rerun the evaluation - now the error is no longer expected.