Where ? can I find and ?download service catalog published patches ???
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Where ? can I find and ?download service catalog published patches ???


Article ID: 16318


Updated On:


CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


support.ca.com site was re-organized and changed .  It is a little bit confusing to when navigating the site to  find service catalog product's  published patches  

Where   to   find and  download service catalog product's  published patches   ?


Release: CASVCT99000-12.9-Service Catalog


Find and Download published catalog patches :

1) login support.ca.com  with your ca support account first .

2) stay on the same browser page , in URL address , provide the  the following URL 


it will take you to the  service catalog product's  support page 

3)   click "SOLUTIONS & PATCHES"  , it will take you to a page  which lists all the published catalog patches that you can download .

<Please see attached file for image>

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It will list all service catalog product  published patches :

<Please see attached file for image>

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For example , you will see & download  catalog 14.1 CP4 patch ( i.e. 14.1.04) : RO96941  and 14.1 CP4 rollup1 patch ( i.e. : RO98013  .  


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