A recent upgrade of the SMP has been completed, and you need the steps necessary to upgrade the Internet Gateway for the Cloud Enabled Management (CEM) agents to communicate with.
ITMS 8.5, 8.6
As with any installation and upgrade, it is important to make a backup before proceeding to ensure a recovery point in case of disaster. It is also recommended, but not required, that you back up the certificate store on the Gateway before upgrading.
To back up the certificates, simply copy the certs folder from the installation folder
** Make sure the certificate has the private key. There should be a 'Key' on the certificate in the folder you get back up from. If there is no key, open the GW manager, in the General tab open the Web Certificate, go to the Details tab, and click Copy to File button. Choose export private key and then the following three options.
To upgrade the Internet Gateway, download and run the Internet gateway installation package
These are the same basic steps as the original installation of the Gateway.