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FEATURE REQUEST Improve Symantec Encryption Management Server proxy logging by adding the message ID

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Article ID: 163095

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Currently, Symantec Encryption Management Server only logs by connection ID and in busy environments the activities are not always logged in order. Having the log lines interleaved makes difficult to understand the sequence of events and the recipient/sender pairs when there are multiple messages per connection ID.

This is a request to have the message ID logged in the logs in a similar way as the connection ID is already logged.

Resolution

Symantec Corporation is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated.

To have your organization added to the list of companies that desire this Feature Request, please contact technical support.