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Messaging Gateway Unscannable Summary Report Grouped missing data

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Article ID: 163086

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Updated On:

Products

Messaging Gateway

Issue/Introduction

The Unscannable Summary Report, when grouped by hour and saved as CSV does not show "Group by Hour" table but only shows only the latest hour's data. This does not occur when saving as a PDF, only as CSV.

Resolution

This is a known issue and will be addressed in a future release.

Workaround

Generate the report as HTML and import it into Excel or generate the reports in PDF format.