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Configuration failed while attempting: Configuring Altiris Notification Server…

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Article ID: 163000

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Updated On:

Products

IT Management Suite Installation Manager (formerly AICM)

Issue/Introduction

While upgrading to 7.6 the following error was encountered after enabling the 'Next' button in SIM via registry key.
 
Configuring task 7 of 114: Configuring Altiris Notification Server…


 

Configuration failed

 

A critical error occurred:

Product failed to install. See log for details.

 

Configuration failed while attempting: Configuring Altiris

Notification Server…
 



 

"Configuration failed"
 
"A critical error occurred:
Product failed to install. See log for details."
 
"Configuration failed while attempting: Configuring Altiris Notification Server…"

Cause

IIS script maps for ASP.NET are missing or misconfigured. Current implementation of ASP.NET 4.5.1 Install Readiness Check is code from a similar check that was written for IIS 6.0. It utilizes IIS6.0 metabase compatibility API and does not work at all if IIS7 was configured to use some features that were not supported in IIS6 (IPV6 for example). It was tested only with minimal default installation of IIS7.

Resolution


Fix is tentatively targeted for SIM version 8.0 HF1 (post 8.0.53).

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