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Advanced Threat Protection Appliance Shows Healthy Status After Shutdown

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Article ID: 162985

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Updated On:

Products

Endpoint Detection and Response Advanced Threat Protection Platform

Issue/Introduction

When an Advanced Threat Protection (ATP) Scanner Appliance has been shutdown from a console command prompt or the Advanced Threat Protection (ATP) Web Interface, its status will remain Healthy for up to 30 minutes.

Resolution

If the ATP Scanner Appliance has not been restarted within 30 minutes, an "ATP needs Attention" status will be displayed.

The Appliance's Status will also change accordingly:

 

Attachments