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DCS: Netsec error in Service Deployment for the Symantec Threat Protection service

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Article ID: 162957

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Updated On:

Products

Data Center Security Server

Issue/Introduction

Netsec error in Service Deployment for the Symantec Threat Protection service.

Cause

  • The Symantec Threat Protection service was not able to successfully communicate with Guest Introspection.
  • The Symantec Threat Protection service was not able to successfully communicate with the DCS:Server.

Resolution

  • With Guest Introspection running, restart the Symantec Threat Protection Service virtual machine.
  • If after restarting the Symantec Threat Protection service the Netsec error is still displayed, restart the DCS:Server.
  • If the Netsec error still displays after restarting the service and the DCS:Server, remove the Symantec Threat Protection service and redeploy it.