DCS: Netsec error in Service Deployment for the Symantec Threat Protection service

Products

• Data Center Security Server

Issue/Introduction

Netsec error in Service Deployment for the Symantec Threat Protection service.

Cause

• The Symantec Threat Protection service was not able to successfully communicate with Guest Introspection.
• The Symantec Threat Protection service was not able to successfully communicate with the DCS:Server.

Resolution

• With Guest Introspection running, restart the Symantec Threat Protection Service virtual machine.
• If after restarting the Symantec Threat Protection service the Netsec error is still displayed, restart the DCS:Server.
• If the Netsec error still displays after restarting the service and the DCS:Server, remove the Symantec Threat Protection service and redeploy it.