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FEATURE REQUEST: Allow regular registered users to authenticate to an Endpoint Encryption version 11.x encrypted disk using the Recovery WinPE

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Article ID: 162945

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Currently, only Client Administrator credentials may be used to authenticate to a Symantec Endpoint Encryption version 11.x encrypted client machine, using the Recovery WinPE disk. This Feature Request is to allow regular registered user credentails to be used for authentication while using the Recovery WInPE.

Resolution

Symantec Corporation is committed to product quality and satisfied customers.  This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

Technical Support filed a Feature Request to add this product feature. Note that a feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.

Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.