The Advanced Threat Protection dashboard shows more Total Endpoints than Endpoint Protection Manager

Products

• Endpoint Detection and Response
• Advanced Threat Protection Platform

Issue/Introduction

The dashboard in the Advanced Threat Protection (ATP) UI is showing more endpoints under Total Endpoints than what's listed in your Symantec Endpoint Protection Manager (SEPM) environment.

Refer to screen shots in the Error Message section.

 

Resolution

Symantec is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.