sisipsdevicefilter driver fails to load after upgrading Windows 7 or Windows 8.1 to Windows 10

Products

• Embedded Security Critical System Protection

Issue/Introduction

If you are using Symantec Embedded Security : Critical System Protection on devices running Windows 7 or Windows 8.1, and you upgrade those devices to Windows 10,  the sisipsdevicefilter driver fails to load after the upgrade.

Resolution

Install the Symantec Embedded Security : Critical System Protection device driver patch. The device driver patch file devicedriverpatch.exe is attached to this page.

Perform the following steps on the device upgraded to Windows 10:

1. Ensure that prevention is not enabled.
2. Right-click the devicedriverpatch.exe file, and then click Run as administrator.
3. Follow the patch installer wizard to apply the patch.
4. Click Yes at the reboot prompt to restart the device.