An error message may appear when the user tries to access some Asset or ITMS Management Views pages (like Manage>Software).
“404 Page not found”
HTTP Error 404.0 - Not Found
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. Detailed Error Information
Module: IIS Web Core
Error Code: 0x80070002
Physical Path: D:\Program Files\Altiris\ActivityCenter\Web\softwareview\softwaredetails
Logon Method: Negotiate
Logon User: MYDOMAIN\Altiris
The mentioned file “D:\Program Files\Altiris\ActivityCenter\Web\softwareview\softwaredetails”, assuming that the file mentioned is actually located here: “D:\Program Files\Altiris\ActivityCenter\Web\Views\Software\SoftwareDetails.cshtml”
The error message appears because ITMS Management Views 8.0 and Asset Management Solution 8.0 use the IIS 7.0/7.5 functionality that can be missing on Windows 2008 R2 servers that have not been updated for a long time.
IIS 7.0 or IIS 7.5 installed on a computer that is running one of the following operating systems:
1. Install targeted MS hotfix https://support.microsoft.com/en-us/kb/980368
2. Install all latest updates within "Windows updates".