Issues with Task Server functionality after repair or upgrade if Task Server is installed on Notification Server

Products

• IT Management Suite

Issue/Introduction

If you have Task Server installed on the Notification Server, problems can occur in the following cases:

1. Task Server will not work after the Notification Server is repaired
2. If, before upgrading, you delete the Task Server services (“Altiris Host Data Object” and “Client Task Data Loader”) from the Notification Server, the Task Server will not work after being upgrade to a newer version

Note that the remote Task Servers are not affected.

The following warnings appear in the log:

There are no registered Task Services on the SMP. This is expected in case of new SMP installation..

Environment

ITMS 8.x

Resolution

Uninstall the Task Server from the Notification Server and then re-install it.

If the problem appeared after the upgrade, you must also restart the “Altiris Host Data Object” and “Client Task Data Loader” services.